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Contact CenterWell Pharmacy Customer Service

How to Reach a Person at CenterWell Pharmacy

Verified Contact Information

Toll-Free Number:

  • 1-800-281-6918
    Humana
Call customer service

Customer Service:

  • 1-844-344-2745

CenterWell Pharmacy Email:

mobiledevelopers@centerwell.com
App Support

CenterWell Pharmacy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular CenterWell Pharmacy Phone Number
1 (800) 281-6918
Average Hold Time
00:02:40
Average Calls duration
6 minutes
CenterWell Pharmacy Live Agent Availability
35% of callers successfully reach a real person
Issue Resolution Rate
Low (28% reported full resolution)
CenterWell Pharmacy Customer Service Rating
4.3 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact CenterWell Pharmacy Customer Service?

Most Popular Number:

(800) 281-6918
Humana
Total calls: 128 Issues resolved: 10 Last call: May 18, 2026

The customer care specialists are available via the support number 844 988 611. Clients who have questions about maintenance medicines or prescribing, can call the telephone number and get help. CenterWell Pharmacy customer service can advise you on issues about specialty and complex medicines via the telephone number 844 344 2745.
The line can be busy during the hot hours, so customers can use alternative methods to reach the customer care department. For instance, they can write to the CenterWell Pharmacy email or the online chat.

CenterWell Pharmacy address is PO Box 745099 Cincinnati, OH 45274-5099. It serves for writing requests, reports, complaints, feedback and other letters to the support team and other departments of the company. The answer from the corporate office can come in a few weeks.
To reduce the waiting period, address your request to the local support team. To find the office in your location, open the official site, scroll down and press Refill at a retail location. The list of the offices will appear on the screen. Choose the nearest one and send the letter to that address.

The working hours of the support specialists are Monday through Friday, from 8 a.m. to 11 p.m., and Saturday, from 8 a.m. to 6:30 p.m.ET. On Sundays and public holidays, the managers do not work. The CenterWell Pharmacy live chat is available Monday through Friday, from 8 a.m. to 8 p.m., and Saturday, from 8 a.m. to 4:30 p.m. ET. For self-service options, customers can use the automated phone system, which is available 24/7.

PissedConsumer Club

Contact Information

CenterWell Pharmacy Website:

CenterWell Pharmacy Help Center:

Corporate Office Address:

HUMANA INC.
321 W Main St.
Louisville, Kentucky 40202
United States

Summary of CenterWell Pharmacy Customer Service Calls

143 TOTAL
CALLS
06:05 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CenterWell Pharmacy?

Request for Information Question:

  • “Help to pay bill”
  • “Update visa info”
  • “Check on the order status”

Return/ Replace Question:

  • “Change of address”
  • “Change address”
  • “Change payment method”

Account Question:

  • “Make sure I still have my account with mail order pharmacy. I'm a new member.”
  • “Trying to sign in”
  • “Because I can't log in to my account!!!”

Shipping and Delivery Question:

  • “Need to schedule delivery”
  • “Prescription/ not delivered”
  • “Check if they deliver my medication”

Payments and Charges Question:

  • “Trying to pay bill”
  • “Pay bill”
  • “Payment”

Product/ Service Question:

  • “Having problems setting up account”

Activation/ Cancellation Question:

  • “Cancel acct”

Other Question:

  • “Need a referral for podiatrist”
  • “Talk to a peraon”
  • “Review prescriptions”

Compare CenterWell Pharmacy Customer Service To

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